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Solutions for You.

Case Managers

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Lean on our expertise and consider it DONE

Provider Specialty Match
Jurisdictional Expertise
Single Point of Contact
QA on 100% of Reports
Regulatory Compliance
Stringent Credentialing Process

Let us handle the details

Services

Cover Letters
Mileage Reimbursement Checks
Coordinate Transportation / Translation
Medical Records Sorting

Hands Off, Worry-Free

We take care of scheduling, reporting, and quality—so you can focus on what matters most: your patients.

Clinical Expertise

We are URAC accredited, IME V2.0, ensuring your clients are receiving the best care.

Exceptional Coverage

25,000+ fully credentialed, quality provider locations across 150+ specialties.

Client Portal

The client portal is LIVE.

  • See all your referrals in one place

  • Easily upload documents

  • Cut down on processing time

  • Case-related invoices

Clinic Pages

Visit our clinic pages for additional information.

  • View clinic locations

  • Clinic contact information

  • Upload medical records

  • Request the clinic calendar

As a Case Manager, ensuring your patient is receiving the right care is imperative. Here's a clear breakdown of the difference between an Independent Medical Exam (IME) and a Peer Review.

IME vs. Peer Review

Patient Contact

Purpose

Common Use

IME

In-person examination

Causation, disability, status

Workers’ comp, litigation

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Peer Review

Document based only

Treatment appropriateness/necessity

Cost review, care justification

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Emperion can also coordinate Second Medical Opinions (SMO), just ask!

IME or Peer Review — Emperion Case Routing Tool
Case Routing Tool

IME or Peer Review?

Answer a few questions about what you need to determine in this case. The tool will indicate whether it appears to call for an Independent Medical Exam, a Peer Review, both, or whether more case information is needed.

The case routing tool is for general informational purposes only. Emperion is not, by way of the above, rendering legal or other professional advice or services. You are responsible for obtaining such advice from your own legal counsel or other qualified professional advisor.

Frequently Asked Questions

Can I recommend a treating provider or specialist to join Emperion's network?
Yes. Case managers can nominate a provider using Emperion's provider nomination form or by emailing recruiting@emperion.com. Emperion is always adding qualified providers to its network.

How do I refer a case to Emperion?
Submit a referral using Emperion's online referral form or call 844-334-9409. Not sure whether your case needs an IME or a peer review? Try Emperion's Case Routing Tool on this page first.

Who do I contact with questions about an exam?
Ask Eva, the Emperion Virtual Assistant located at the bottom of every page, for quick answers. For help with exam logistics like transportation, translation, or scheduling, email hello@emperion.com or call 844-334-9409.

How does Emperion make sure reports are useful for care coordination?
Emperion performs QA on 100% of reports before delivery, not a sample, so case managers get reports that are clear and complete enough to guide care coordination. Emperion scored 97.37% overall on the 2026 Quality Assurance Audit.

How does Emperion vet the physicians who examine my patients?
Emperion's credentialing process is compliant with NCQA, URAC, TJC, CMS, and AAAHC standards and includes continuous monitoring of the National Practitioner Data Bank (NPDB), so the physicians examining your patients are fully vetted.

Does Emperion offer CEUs for nurses and case managers?
Yes. Emperion hosts complimentary CEU webinars every quarter, including nurse and case manager credits such as National Nurse, CRC, and CCM. Approvals vary by session. See upcoming sessions on Emperion's Events page.

Have more questions? See Emperion's full FAQ for referral contacts by state, medical records submission, accreditation, turnaround times, and more.

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Downloadables for Case Managers

Visit the OnPoint Blog and stay up to date and OnPoint!

Staying in the know is easy with our blog posts on exams and reviews.

Check out the new 26 in ‘26 series!

Take Our One Minute Survey

Nominate a Provider for Our Network