Solutions for You.
Claims Professionals
Your Protection
Your role protects everyone's interests by...
leading with empathy
investigating with precision
resolving with fairness
Hands Off, Worry-Free
We take care of scheduling, reporting, and quality—so you can focus on what matters most: your patients.
Clinical Expertise
We are URAC accredited, IME V2, ensuring your clients are receiving the best care.
Your Heart
You are the❤️ of the claim. You keep things moving and set the tone for all parties involved.
We Love Our Adjusters
Your Expertise
Your knowledge of the claim and responsiveness helps us provide better service.
Here’s Why Adjusters Love Us Back
Exceptional Coverage
25,000+ fully credentialed, quality provider locations across 150+ specialties
Let Emperion Handle the Details
Services
Cover Letters
Mileage Reimbursement Checks
Coordinate Transportation / Translation
Medical Records Sorting
Lean on our expertise and consider it DONE
Provider Specialty Match
Jurisdictional Expertise
Single Point of Contact
QA on 100% of reports
Regulatory Compliance
Stringent Credentialing Process
As a Claims Professional, ensuring your client is receiving the right care is imperative. Here's a clear breakdown of the difference between an Independent Medical Exam (IME) and a Peer Review.
IME vs. Peer Review
Patient Contact
Purpose
Common Use
IME
In-person examination
Causation, disability, status
Workers’ comp, litigation
Peer Review
Document based only
Treatment appropriateness/necessity
Cost review, care justification
Emperion can also coordinate Second Medical Opinions (SMO), just ask!
Client Portal
The client portal is LIVE.
See all your referrals in one place
Easily upload documents
Cut down on processing time
Case-related invoices
Clinic Pages
Visit our clinic pages for additional information.
View clinic locations
Clinic contact information
Upload medical records
Request the clinic calendar
Downloadables for Claims Professionals
-
![Downloadable PDF with an overview of Emperion solutions, including IME, Peer Review, Functional Capacity Exams, and Fitness for Duty.]()
All Emperion Solutions
-
![Downloadable PDF 'Examination Tests, Signs, and Maneuvers' focusing on lower extremity clinical tests for medical assessment, listing tests such as Fabere test, Homans sign, Lachman's maneuver, Lasegue’s test, McMurray’s test, Ober’s test, etc.]()
Common Lower Extremities Exams
-
![Downloadable PDF "Examination Tests, Signs, and Maneuvers" about upper extremities from Emperion, listing various medical tests, signs, and maneuvers for neurological and physical examinations, including descriptions for Adson's, etc.]()
Common Upper Extremities Exams
-
![Downloadable PDF of a diagram of the human skeletal system showing bones labeled as clavicle, humerus, radius, pelvis, femur, fibula, tarsals, skull, sternum, ribs, ulna, carpals, patella, and tibia.]()
Skeletal and Muscular System Charts
Page 1 - The Skeletal System, Page 2 - The Muscular System
-
![Downloadable informational flyer for Emperion Peer Review Services, including medical necessity, casualty assessment, radiology reviews, impairment rating reviews, and short or long-term disability reviews.]()
Everything You Wanted to Know About Peer Reviews
-
![Downloadable flyer with information on fitness evaluations for duty exams, describing the purpose and reasons for fitness for duty evaluations.]()
Fitness for Duty
-
![Downloadable flyer with information on functional capacity evaluations, their key components, and what is needed to get started.]()
Functional Capacity Evaluations
-
![Downloadable PDF 'IME/Peer Referral Checklist' with detailed points for submitting medical referral information for IME and Peer Reviews.]()
IME/Peer Referral Checklist
-
![Business meeting with diverse group of professionals, including a woman standing and smiling at the table, in a bright office setting with a large window and decorative wall design.]()
Emperion Solutions for Auto Injuries
-
![A digital screenshot of a webpage from Emperion. The page promotes their services for claims reviews and guidance, highlighting features such as online resources, role-specific tools, and 24/7 support. The page includes a section for referrals and contact information, with a footer that underscores their expertise in IME, peer reviews, and related fields.]()
Value Added Flier
Flier for value add services.
-
![Page from a medical guide titled 'Independent Medical Examinations' by Emperion, explaining the process of IMEs, what information to gather before an exam, and signs that suggest a claim needs a second review. Contains sections on eye examination, critical pre-exam steps, and six signs indicating further review is needed.]()
IME Quick Reference Guide
Frequently Asked Questions
I have a provider I'd like to refer to your network. Who should I contact?
Emperion is always adding qualified providers to its network. Nominate a provider using Emperion's provider nomination form or email recruiting@emperion.com.
How can I submit a referral?
Adjusters can submit a referral through Emperion's online referral form, by calling 844-334-9409, or through the Emperion client portal, where you can also track all your referrals, upload documents, and access case-related invoices.
Who do I contact if I have questions?
Ask Eva, the Emperion Virtual Assistant located at the bottom of every page, for quick answers about referrals, records, and services. For anything Eva can't answer, email hello@emperion.com or call 844-334-9409.
What does your QA process entail?
Emperion performs QA on 100% of reports before delivery, not a sample, so every report you receive is clear, complete, and defensible enough to support your claim decisions. Emperion scored 97.37% overall on the 2026 Quality Assurance Audit.
What about provider credentialing?
Emperion's credentialing process is compliant with NCQA, URAC, TJC, CMS, and AAAHC standards and includes continuous monitoring of the National Practitioner Data Bank (NPDB).
Where do I see info about webinars and events?
Emperion hosts complimentary CEU webinars every quarter, with adjuster CEUs approved in many states. See upcoming sessions on Emperion's Events page.
Have more questions? See Emperion's full FAQ for referral contacts by state, medical records submission, accreditation, turnaround times, and more.
